We offer FREE WORLDWIDE SHIPPING on all of our orders. Please note that each rug is made to order therefore we request 3 weeks for production and 1-2 weeks for delivery after receiving the payment. We need to ensure that you get the highest quality possible before dispatching your order because we believe in delivering only the best to all our customers.
Please Note that import duties, taxes and charges are not included. If any, you will have to bear them and they will be your responsibility. Please check with your country’s customs office to ascertain what these would be before buying. Although rarely, customs activity might delay the arrival of your package. Thanks for understanding.
For more information on our shipping policies, please contact us through our website.
What are the shipping charges?
We offer free shipping in India on every item purchased through our website.
When will my order arrive?
We aim to dispatch all orders within 72 business hours. The estimated delivery time may vary from product to product and can be delivered the next day or a maximum of 10 business days from the time of placing the order. The estimated delivery can be checked on the product detail page.
Due to the high volume of orders during the sale, there might be a delay of 5-7 days in delivery.
How do I check the estimated delivery date for any product?
Enter your delivery pin code on the product detail page to know the estimated delivery days for it.
How will I know whether my order is confirmed?
Once the order is successfully placed, you will receive the following notifications via email:-
- Email order confirmation
- Text message order confirmation
How can I cancel my order?
You can cancel your order by calling us on +919829054526 or email us at - amit@mohinicreations.in. Order cancellation will only be accepted before the shipment has been dispatched.
Once the order is cancelled, the refund shall be initiated and it should be reflected in your account within 48 business hours through the original mode of payment.
Is there any hidden cost?
Listed Prices are final and inclusive of all duties and taxes